Reference

Privacy Policy for Your jaktoto Account

Live Casino, Dice, Rocket Crash and QRIS wallet flows each create data points, so this Privacy Policy explains what we collect before you open your account from Semarang…

DANA data contextOVO wallet checksGoPay recordsQRIS payment trace
jaktoto Privacy Policy for Your jaktoto Account
PRIVACY HELP

Three Privacy Contact Paths

Privacy questions should reach the team that can verify your account without exposing extra data.

Live chat Use live chat from the lobby footer for quick privacy questions during 08:00-02:00 WIB.
WhatsApp privacy desk Message our WhatsApp channel when you need help checking contact data or device sessions.
Email requests Send longer privacy requests by email when you want data correction, access logs, or…
ACCOUNT CONTROLS

Six Privacy Controls Inside Your Account

Privacy is handled inside the account flow, not as a separate promise outside the service.

Account profile data

Your profile stores the contact details needed for login help, privacy replies and wallet checks.

Device session records

We record device type, browser data and login time to spot unusual access.

Payment data handling

DANA, OVO, GoPay and QRIS references are used to match wallet activity to your account.

Cookie choices

Cookies help keep your session active, remember language choices and measure page errors.

Data retention

We keep account, security and payment records only as long as needed for service, dispute handling and legal duties.

Change requests

You can ask us to correct contact data, explain a record, or remove data where retention rules allow.

Privacy Policy Questions We Hear Often

These answers focus only on how we collect, use, store and share personal data connected to your account. For faster help, keep your account ID ready and mention the exact area involved, such as Account > Profile, Active Devices, Live Casino access logs, or a DANA, OVO, GoPay or QRIS wallet record.

We collect the details you submit during account creation, including contact data and login credentials, plus device and session records. Payment references from DANA, OVO, GoPay or QRIS are recorded when wallet activity occurs.

Device and IP session data help us check whether access matches your usual account pattern. If a login looks unusual, support may use those records to verify ownership before changing privacy or wallet details.

No. We do not sell personal data. Limited data may be shared with payment processors, hosting vendors, security tools or support systems when those services are needed to run your account and handle requests.

Contact live chat, WhatsApp or email from 08:00-02:00 WIB with your account ID and registered contact. We verify ownership first, then correct eligible profile data or explain why a record must remain.

We keep payment references for the period needed to reconcile wallet activity, handle disputes, investigate security events and meet legal duties. After that, records are deleted or anonymised when our retention process allows.

Yes, you can ask for deletion through support. Some records may remain for dispute handling, security checks or legal duties, but we will explain what can be removed and what must be retained.

Yes. Game activity may create session records, timing data and account history used for security and service checks. Access to any game area is handled where local law permits and tied to this policy.